Payment Team Mentor

Company profile


CTG Global

CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.

CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.

2401, Fortune Executive Tower, Cluster T, Jumeirah Lake Towers, PO Box 39704, Dubai, United Arab Emirates | Service License Number JLT-66332 , Switchboard: +971 (0) 4 436 0380 ,

Job Details
Employer: CTG Global
Job Title: Payment Team Mentor
Job Type: Full-Time
Location: Somalia
Category: Other


CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.


Our client supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our client's mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our client's vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, our client offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that our clients can quickly respond to the partners' needs, while offering the benefits of economies of scale.

East Africa Hub

Located in Nairobi, Kenya, the East Africa Hub manages a growing portfolio of engagements, including associated strategic and operational risks. The East Africa sub-region currently consists of an established Operation Centre in South Sudan and a portfolio of engagements managed by the Kenya based East Africa Hub office. This includes primarily transactional projects in partnership with the Nairobi based UN Agencies UN-Habitat and UNEP, and multiple ‘operational’ projects.


Role objective:

The Payment Mentor will be responsible to the Police Stipends Project Manager (PM) and will assist to conceptualize, plan, prepare and monitor the project activities, and will be the link between the operational activities and the project deliverables. He/she will carry out monitoring, review and highlight changes to the PM for alignment of project goals and deliverables with consideration for the changing strategic situation in Somalia.

Expected output:

• Deploy with and maintain contact with field teams to ensure the timely flow of the Project data;

• Engage in strategic examination of organizational engagement in Somalia, development revision and monitoring of the strategic plan;

• Ensure linkages to policy, strategy, crosscutting issues, and synergies between regional initiatives;

• Assist the PM in development of regional, personal and thematic plans to achieve stated goals and objectives, including developing background and contextual components of work plans;

• Enhance and strengthen mechanisms for including impact, outcomes, and measurability from the initial planning process;

• Develop tools for monitoring of field activities in line with project objectives;

• Assist the Human Resources System (HRS) project team with gathering biometric data, for reporting to the HRS Steering Group;

• Measure progress according to monthly timelines, identifying gaps in delivery, proposing solutions in collaboration with the PM;

•Troubleshoot, and problem solve when issues are encountered in the field level to ensure delivery of quality information and deliver stipend payments;

• Manage gathering of impact, effect and human interest data from the field, including interviews and feedback from beneficiaries, photos, video, and interest stories for all activities being undertaken in Somalia. Quality assure this information;

• Prepare reports and correspondence to a high standard in English;

•Participate in relevant coordination meetings and other working groups;

•Other duties as required by the PM.

Project reporting:

The consultant will report to the Project Manager

Team management:

To be advised



§ Bachelor's degree in technical/relevant subject combined with five years of professional relevant work experience in the Armed Forces.

Work experience:

§ Minimum of 5 years of demonstrable relevant Other experience.

Geographical experience:

§ Minimum of 5 years of experience in Africa with local experience in Mogadishu is an advantage.


§ Fluency in English is essential.

Key competencies:

• Experience in complex humanitarian and/or development programmes, in one or more countries, at an operational level;

• Good knowledge of roles and activities of International Organizations within complex humanitarian emergency or developmental environments;

• International experience and knowledge of International Organizations an advantage;

• Proven ability to produce reports and papers in English on substantive issues with strict attention to deadlines;

• Ability to review and edit the work of others who are non-native English speakers;

• Excellent drafting ability and communication skills, both oral and written, and good computer skills;

• Proven ability to communicate complex concepts orally, an ability to prepare written reports that are clear, concise and meaningful;

• Good interpersonal skills and abilities to gain assistance of others in a team

•endeavour via emotional maturity;

• Ability to effectively work in a multicultural environment in a team;

• Be physically and mentally robust, and in good health;

• An understanding of Biometric identification and registration;

• Have a demonstrated ability to live and work in the conditions of Somalia;

• Ability to work with little or no supervision in high risk/hostile environments;

• Capable of delivering on the job training;

• Fluency in oral and written English is required. Knowledge of a second language is an advantage.

• Leadership - Proven supervisory ability and/or technical leadership. Ability to maintain effective working relations both as a team member and team leader.

• Team work - Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

• Planning Organization - Ability to manage, organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.

• Judgement - Demonstrated ability to apply good judgment and decision making skills.

• Communications - Strong spoken and written communication skills.

• Problem Solving - Strong analytical and problem solving skills and ability to handle a range of management and coordination issues.

• Commitment to Continuous Learning - Willingness to keep abreast of new developments.

• Professionalism - Sound knowledge of, and exposure to, administrative and financial management issues.

Other relevant information:

To be advised


Interested candidates should create a profile and apply on CTG careers website (click here). Please refer to the vacancy number: VAC-1310. Shortlisted candidates will be contacted for an interview.

Publish date: 2018-02-08 10:03:05
Premium Job: No
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