Center Manager

Company profile


CTG Global

CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.

CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.

2401, Fortune Executive Tower, Cluster T, Jumeirah Lake Towers, PO Box 39704, Dubai, United Arab Emirates | Service License Number JLT-66332 , Switchboard: +971 (0) 4 436 0380 ,

Job Details
Employer: CTG Global
Job Title: Center Manager
Job Type: Full-Time
Location: Somalia; Baidao; Kismayo
Category: Project Management, Program

CTG overview

CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements. In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.

Overview of position

Role objectives

1. Lead Center Operation and Promote Accountability:

· Oversee the day-to-day operation of the Rehabilitation Center including security, staff performance, services and goods delivery, as well as other administrative functions related to the running of the Center.

· In coordination with the Field Coordinator and Project and M&E officer, provide procurement and financial oversight of all purchase requests, disbursements and other administrative undertakings of the Center through the Joint Payment System established between IOM and the Government of Somalia.

· Ensure the integrity of the programme, and closely work with government counterparts, namely, DRP Regional and National focal points to address improve implementation and find solutions for the outstanding and pending activities.

2. Build Teamwork and Ensure Service Delivery to Beneficiaries:

· Supervise the technical team leads (2), nurse, night/weekend assistants, childcare assistants, and other staff from service providers, to include cleaners and cooks.

· Actively build the teamwork with/within the Center education, case management, and livelihood teams, help the Programme meeting the needs of the rehabilitation clients, on average 80 - 100 per center, in a timely manner.

3. Support External Coordination:

· Support the Project and M&E officer and Field Coordinator in external coordination meetings with vendors, service providers, implementing partners (civil society organizations), and government counterparts.

· Perform any other duties assigned by Field Coordinator.

Project reporting

Direct supervision of the Field Coordinator

Key competencies

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:**

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2*

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Managerial Competencies[1] – behavioural indicators *level 2

· Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

· Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

· Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Team management


Further information


· Ability to assess the needs of vulnerable population, to include women and children.

· Must be able to troubleshoot any unexpected challenges, including security risks and threats, in coordination with Field Coordinator

· Excellent organizational, analytical, oral and written communications skills, with keen attention to detail, excellent interpersonal skills and effective communication.

· Excellent time management skills and ability to multi-task

  • Computer literate in MS office applications – Word, Excel, Outlook and Database applications.


Publish date: 2021-10-04 02:10:00
Premium Job: No
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